Vaping information and faqs
What is an e-cigarette?
An e-cigarette is a nicotine delivery system which promotes an alternative way to administer nicotine via a battery, liquid container and coil.
The battery unit usually has an in-built lithium-ion battery, which is rechargeable and this powers the device. Entry-level electronic cigarettes have an internal battery but more advanced devices have a removable battery which can be changed once it is no longer holding charge.
The liquid holder is usually referred to as a clearomizer or tank and contains a heating element within called an atomizer (coil). This is powered by the battery and heats the E-Liquid which once inhaled produces vapour.
What is the cost?
The costs of electronic cigarettes vary depending on the type. Most beginner kits range from £20-£30, intermediate kits usually cost between £40-£60 and advanced kits costs £60 upwards.
In terms of the maintenance cost, this is relatively low as the only items that need to be purchased in the short-term are atomizer heads (if you have a replaceable clearomizer/tank) and E-Liquid.
Typically, atomizer heads or coils as they are sometimes referred to, last approximately two weeks. This is all dependent on frequency of use and the battery voltage. The higher the voltage the less the lifespan of the atomizer head will be.
What do I need to get started?
We recommend that you purchase one of our kits that come complete with everything you need to get started. In addition, we recommend that you purchase extra eLiquid with your kit to ensure that you have sufficient supplies.
What is the best starter kit?
What kit to start with is very much a personal decision. In order to ensure you have the best advice we only sell our kits in our shops, which are based throughout East Kent. All of our shops have experienced staff who are there to help and would be pleased to assist you in making the best choice for YOU.
What are the different e-Liquids
All E-Liquid consists of Vegetable Glycerin, Propylene Glycol, flavourings, nicotine and in some cases a colouring
Some Juices are 100% VG which means they contain no Propylene Glycol.
Max VG does not necessarily mean there is no Propylene Glycol (PG) in the Juice. This means that the juice has a very high VG content.
Propylene Glycol (PG):
– Propylene Glycol is high quality pharmaceutical grade, in combination with the nicotine and flavours this gives you more of a throat hit.
Vegetable Glycerine (VG):
– Glycerine helps to produce more vapour and holds more flavour. VG is thicker in
Is nicotine harmful?
There is much debate about nicotine, but on it’s own nicotine has never been shown to be harmful. Much of the negativity surrounding nicotine stems from it’s combination with tobacco cigarettes.
What nicotine strength should I choose?
As a beginner vaper, we would recommend 12mg. This is to mimic the harshness of a cigarette and also to provide you with a similar amount of nicotine that you would get from a cigarette.
Are these suitable for vegetarians?
Yes, all of our products are suitable for vegetarians.
Why does the E-Liquid sometimes change colour?
When some e-liquids are exposed to air and light they sometimes change colour; this is perfectly normal. If the E-Liquid in your tank turns into a dark brown/black colour, you may need to change your tank or replace the atomizer head in the unit (if it is a replaceable clearomizer).
How long does a 10ml bottle of E-Liquid last?
A 10ml bottle should last you approximately 5-7 days, this is for an average user. A standard clearomizer/tank has a 1.6ml capacity and this often lasts a whole day for the average user.
My battery won’t charge?
If your battery is not charging it may be due to a number of different factors. Firstly, ensure that the charger you are using is the correct charger for the battery. We recommend that you only use compatible chargers from our website to ensure that they work correctly and safely. Next, make sure that you are charging the battery the correct way. Some batteries are charged via the top connection (510 charger), others charged from the bottom via a micro USB. Mods that take external batteries require an external charger for the battery cells., although some also have a micro-usb port.
My battery won’t turn on?
Firstly, make sure that your battery is charged significantly before using it. The batteries we send out do have a charge in them but it is possible that a battery can have lost its change.
Different devices have different methods to turn the battery on. The most common ways to turn the battery on are as follows:
- Click the power button rapidly three times
- Click the power button rapidly five times
If none of these methods work please refer to the specific product page on our website or give us a call on 020 3475 4885 or email email@example.com
Which clearomizers/tanks are compatible with my battery?
Batteries or Mods are either 510 or eGo compatible. On a 510 threaded battery you can only use a ‘510’ clearomizer/tank. An eGo clearomizer can be used but you will need an adapter.
What is a Passthrough battery?
A passthrough battery gives you the option to charge and vape simultaneously.
These batteries usually have a charging port at the bottom of the unit.
How long do batteries last?
Below are averages for different size batteries, these approximations refer to continuous use (non-stop vaping).
- 1000mAh battery: 3-5 hours
- 1600mAh battery: 5-9 hours
Above approximations are for a fixed voltage of 4volts, turning the voltage higher will give less battery time. Conversely, lowering the voltage will increase battery life.
Clearomizers / Tanks
What is the lifespan of the atomizer and how do I tell it needs replacing?
Atomizer refers to the atomizer head that is in all clearomizers and tanks. The atomizer head refers to the element, which is heated when the battery is activated and this is responsible for producing the vapour.
Typically atomizer heads last for about two weeks, but this is not the case all the time. As they are very fragile they can stop working after a few days if they are used excessively or if the wattage is too high.
All atomizers have a Dead on Arrival warranty, this means that as soon as you receive the product you need to test it to see if it works, as soon as it works the warranty period ends. Atomizer heads are referred to as disposable goods and are not meant to last longer than a few weeks.
The majority of clearomziers/tanks we sell are replaceable units; this means that the only part that needs to be changed within the unit is the atomizer head. You can tell if the atomizer head needs to be replaced when there is a significant lack of vapour or if you get a burning almost smoky taste.
My clearomizer/tank is leaking?
This could be for a few reasons, it could be that the coil is flooding due to over priming, firing at an insufficient wattage or a burnt coil. If your atomiser head is burnt/deteriorated, it is unable to further saturate e-liquid; causing leakage. You will need to replace your atomiser head in order to resolve the leakage.
Why are there different resistances?
Different resistances for different volume and strength of vapour produced. More power means more vapour which should also mean more flavour.
Can I use the same clearomizer/tank with another liquid?
Yes you can, but it is recommended that you clean the clearomizer/tank meticulously to remove the former flavour. After a few vapes, the former flavour should disappear. If it does not, the coil may be compromised.
My clearomizer is not firing/working? I am not going enough taste/vapour?
This could be because the power setting is too low on your device, it could also be that the device you’re using it not set-up correctly for great flavour and vapour.
Getting the best out of your Vaping kit
How should I maintain the products?
With all the products we sell, we recommend that you treat them with care. Batteries need to be stored appropriately and safely as they can be dangerous if misused.
For example, battery cells should never be stored in your pocket with other metal objects like coins or keys as this can short out the battery and cause a hazard. Battery cells should be stored in a safe area away from metal objects or in a plastic storage container.
I am not happy with my products, what do I do?
Vaparettes wants you to be satisfied with the products you are purchased as we pride ourselves on our levels of customer service. Please take it back to which ever of our shops that you purchased it from
What should I do if I think my product is faulty/not working?
If you think that your products are faulty, the first thing to do is to read through our FAQs as the answer to the most common problems can be found here.
Alternatively email us at firstname.lastname@example.org